HELLO! CAN WE HELP YOU?

     
CAN I TRY CHEAP VPS?

Yes. Currently, HostingViet has a policy to try out cheap VPS (see instructions here).

HostingViet is committed to VPS quality, the parameters are exactly as announced. HostingViet can commit in writing if requested.

In addition, you can request a Refund within the first 30 days without conditions. This is to ensure service quality as committed. Please feel secure using Cloud VPS SSD service at HostingViet.

CAN I GET THE SERVER ADMIN PACK FOR FREE?

Yes. By default HostingViet supports VPS administration for you. Starting from installing the operating system, HostingViet has optimal configuration available when you quickly install VPS from IMAGE. HostingViet also accompanies you throughout the time you use VPS. This is not available with other suppliers!

>> Read more "VPS support policy"

CAN I GET A REFUND WHEN USING A VPS?

HostingViet has clear policies and terms of use. With VPS service, you can request a refund (100%) within the first 30 days of use.

See details of Refund Policy at HostingViet.vn.

DOES HOSTINGVIET HAVE A REFUND POLICY FOR THE FIRST 30 DAYS OF USE?

If you do not feel suitable, you can request a 100% refund within the first 30 days of using the service. Refunds do not need to provide a reason (no refund conditions). If you do not want to use it, you can request a refund and HostingViet will refund it immediately without having to provide a reason for the refund.

>> Read more: Refund policy at HostingViet.vn.

HOW LONG IS THE REGISTRATION PERIOD FOR RENTING OR PURCHASING AFFORDABLE VPS VIRTUAL SERVER FROM HOSTINGVIET?

Depending on your needs, you can register to rent a VPS that is suitable for you. Including monthly, quarterly and annual packages, at HostingViet, the longer you choose, the more different incentives you will enjoy. The current maximum payment term is 10 years.

WHICH DATA CENTER IS THE VPS SERVER LOCATED IN?

Currently, HostingViet is exploiting the Server infrastructure at FPT, CMC, VNPT Hanoi data center. Using telecommunications infrastructure in Vietnam allows for maximum data access speed, the website does not slow down when the cable is broken! Website SEO is also easier when the website loads quickly, user experience increases significantly.

CAN I CHOOSE TO USE CPANEL, DIRECTADMIN OR PLESK?

Yes, you can actively choose Hosting cPanel, DirectAdmin or Plesk to use. If you need to change to another control panel, HostingViet will support changing the Server to use your preferred control panel. By default, the system gives priority and has pre-selected cPanel.

*Update: From July 1, 2020: HostingViet temporarily suspends new registrations for Plesk Hosting service (Windows Hosting)

ARE ALL THE SOFTWARE HOSTINGVIET USES PAID SOFTWARE?

HostingViet uses 100% copyrighted software, not null or cracked. This is to prevent the risk of malware infection from cracked files.

*Warning: Many VPS providers (even Hosting) still advertise that the software has a license but is actually a null version. Specifically, VPS DirectAdmin often advertises untruely. If you are being given a Directadmin License, please check the DirectAdmin License according to the following instructions: Instructions for checking the Directadmin license

CAN I USE A FREE SSL CERTIFICATE? DOES HOSTINGENG SUPPORT FREE SSL INSTALLATION?

Yes, of course!

All Hosting (Including cPanel, DirectAdmin) has Let's Encrypt free SSL built-in. Installing free SSL is very simple, just a few clicks and you're done. Hosting Viet has a policy of supporting the installation of Let's Encrypt SSL certificates... completely free! You just need to register for Hosting, Hosting Viet will support the remaining issues!

SHOULD I BUY A SEPARATE SERVER AND INSTALL VIRTUALIZATION OR SIGN UP FOR VIRTUAL PRIVATE CLOUD?

Depending on your needs, you can register to rent a private server or Virtual Private Cloud that is suitable for you. In terms of features, safety, and scalability, Virtual Private Cloud is still superior to Private Server.

Please contact HostingViet for advice suitable to your needs.

CAN I REGISTER AND ACTIVATE HOSTING MYSELF?

Yes. You are 100% proactive. You can actively register and activate Hosting at any time of the day. The account registration, payment and Hosting activation process are all 100% automatic. Of course, when you need support, HostingViet always has support staff 24/7.