Yes, HostingViet offers a refund policy for certain services such as Hosting, Cloud VPS, and Email Server.
Within 30 days of service registration, if you request a cancellation and refund, HostingViet will review the cause. If the issue is determined to be on our side, we will refund 100% of the cost via bank transfer or cash (minus any applicable bank transaction fees).
Important notes on the refund policy:
- Not applicable to trial services.
- Not applicable to services such as Domains, Website Design, Software Licenses, Dedicated Servers, Colocation, SSL, etc.
- Not applicable to services purchased through special promotions or discounts.
For more details or personalized advice on the refund policy, please contact HostingViet’s customer support team for timely assistance.